Contact us

  • Tadworth Court
  • Tadworth
  • Surrey KT20 5RU
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Large House
Please use the form below if you'd like to make an enquiry about our services, fundraising or if you would simply like to ask us a question. Please note that The Children's Trust is not a grant giving organisation and is unable to respond to individual requests for financial support. To contact our main switchboard please dial 01737 365 000 or email . All enquiries relating to placements and children receiving support from The Children’s Trust should be referred to our dedicated Placements & Commissioning Team. They can be contacted by or by calling 01737 365 080. Alternatively, please complete a referral form available by clicking here.

Visiting us

The Children's Trust, Tadworth Court, Tadworth, Surrey, KT20 5RU 

By Car

We are situated just off the Tadworth Roundabout, Brighton Road A217. On site parking is limited, visitors will need to contact us in advance or use the residential parking offsite.

By Train

If you are coming by train the closest train station to The Children's Trust is, Tadworth train station which is a ten minute walk away from us.  Check available train time and options

By Bus

If you are coming by bus there is a bus stop opposite The Children's Trust, the buses available from this station are the: 460 and 480  Check available bus time and options We take cleanliness and infection prevention very seriously, please click here to view infection control information. Referring a child to our services If you would like to refer a child to The Children's Trust, please contact a member of our dedicated Placements & Commissioning Team. You can   them or call 01737 365 080. Alternatively, please complete a referral form available by clicking here. Donation enquiries To discuss your donation or Direct Debit with us please call our Donor Care team on 01737 364 349. The Children's Trust will never give your details to third party organisations. Feedback and complaints
We welcome any comments, compliments, suggestions or complaints that can help us improve what we do. If you would like to provide feedback about our services, please download our guides to compliments and complaints - a guide for adults and families, and a guide for children below. DOWNLOAD: Complaints Policy [288KB] DOWNLOAD: Children's guide to complaints and compliments DOWNLOAD: A guide to complaints and compliments We have a separate procedure for you to give feedback on our fundraising activities. Please click here for more information. Are you happy with the communications you receive from us?
If you feel you hear from us too often, or too little, or would like to discuss any aspect of your support with us, please call our Donor Care team on 01737 364 349, or send us an . The Children’s Trust welcomes Sir Stuart Etherington’s report: Regulating Fundraising for the Future and proposals for a single regulator with stronger sanctions. It is crucial that the public can feel confident that all charities are acting within agreed guidelines and to the highest standards.  We are immensely grateful to everyone who makes a donation to us, and believe that all communications should be led by our supporters’ preferences.  We regularly ask our supporters about how they would like to hear from us and take care to ensure we don’t contact anyone who has asked us not to. You can find out more about our donor care policy  or calling our donor care team on 01737 364 349. The Children's Trust will never give your details to a third party organisation. There are a number of other organisations that you can contact to reduce the amount of direct mail or unsolicited phone calls that you receive which we've listed them below. All charities have a responsibility to check with these organisations before asking you to become a supporter. Mailing Preference Service (MPS): Register online, telephone 020 7291 3300 or write to Mailing Preference Service, MPS Freepost LON20771, London W1E 0ZT. Telephone Preference Service: Register online, telephone 0845 070 0707 or write to TPS, DMA House, 70 Margaret Street, London W1W 8SS. Bereavement Register aims to reduce the amount of direct mail to those who have died. Telephone 0800 082 1230 for a 24 hour automated registration service or register online. Please note: submissions of the below contact form are monitored 9 to 5, Monday to Friday. In an emergency, please call 01737 365000.
The Children's TrustA company limited by guarantee registered in England and Wales number 1757875Registered office: Tadworth Court, Tadworth, Surrey KT20 5RU

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